eCommerce and Digital Marketing Expert
I'm Monique and I have been working in the eCommerce and Marketing field for 10+ years now. Pretty awesome at prioritizing, communicating and just getting things done. I've run multiple e-commerce businesses, including successful brands on both Shopify and Amazon, so I know where my clients are coming from and how I can help solve their problems.
I have had in depth experience with Shopify, Shopify+, Facebook Advertising, Social Media, Customer Service and more. I am wholeheartedly dedicated to making my clients happy and ensuring that my work has a very positive impact on their businesses.
Lots of experience with different apps, platforms, so please feel free to reach out about anything and everything!
Here are some things that I can help with:
- All things Shopify! i.e.: store setup (simple to advanced), training (uploading products, creating images, etc.), product management, app integration, and so much more!
-Email Marketing(Klayvio, Mailchimp or Privy): Setup/Implementation, Automation, Flow Creation, Copywriting/Content Creation (emails/subject lines), Strategy, Scheduling, List Cleanup & Segmentation, Template Creation, and Performance Reports.
-Social Media & Social Media Advertising
-Customer Service: email, phone, live chat, messenger. Extensive experience with Gorgias & Zendesk.
-Loyalty and Ambassador Program setup, strategy and training.
Shopify, Facebook, Instagram, Pinterest, Klaviyo, Privy, Gorgias, Mailchimp, Swell Rewards, Refersion, Shipstation, Survey Monkey, Monday.com, Trello, Judge.me, Microsoft Office, Basic Photoshop, Mac OS & Windows. Fluent in English, Native Russian, and Conversational Spanish
Look forward to working with you!
Pleas feel free to contact me via email for estimates: firstname.lastname@example.org